CARD RELATED

Service Charges

Service Charges with effect from 1st April 2015



Service Charges (Effective from 1st April 2015)
(Service taxes as applicable will be collected extra)

Nature of Services Service Charges
  Individuals / Sole Prop. / Partnership firms / Companies / Trusts and others in non-rural areas Senior Citizens, Pensioners
and individuals in rural areas
 
CARD RELATED
Debit Card
Domestic Debit Card    
Issued through Welcome Kit Free Free
 Personalised Debit card Rs.100/- Rs.100/-
Personalised  Add on cards Rs.100/- Rs.100/-
Duplicate Personalised  cards Rs.100/- Rs.100/-
Annual Maintenance Fee (other than KVB prestige account) Rs.125/- Rs.125/-
Annual Maintenance KVB Prestige a/cs - Free KVB Prestige a/cs - Free
EMV Chip based International Debit Cards
 Personalised Debit card Rs.200/- Rs.200/-
Personalised  Add on cards Rs.200/- Rs.200/-
Duplicate personalised  cards Rs.200/- Rs.200/-
Annual Maintenance Fee Rs.175/- Rs.175/-
 
Card renewal Free;
In case there are no operations in the preceding 3 years – Rs. 100/-
Free;
In case there are no operations in the preceding 3 years – Rs. 100/-
Duplicate Card Rs. 100/-;
If card is captured  at other bank ATMs & a letter is received from the acquiring bank – Free
Rs. 100/-;
If card is captured  at other bank ATMs & a letter is received from the acquiring bank – Free
Duplicate PIN Free Free
Hotlisting Free Free
 
Gift Card
Customers Free Free
Non customers Upto Rs. 500/- - Rs. 50/-
Above Rs. 500/- - Rs. 75/-
Upto Rs. 500/- - Rs. 50/-
Above Rs. 500/- - Rs. 75/-
Duplicate Rs. 100/- Rs. 100/-
Statement request Rs. 25/- Rs. 25/-
Regeneration of PIN Rs. 20/- Rs. 20/-
 
Travel Card
Issue Rs.150 Rs.150
Reload Rs.75 Rs.75
Add on card Rs. 100/- Rs. 100/-
Re-issuance of PIN 2 USD;
2 Euro;
3 SGD
2 USD;
2 Euro;
3 SGD
ATM Cash withdrawal 2 USD;
1.5 Euro;
3 SGD
2 USD;
1.5 Euro;
3 SGD
ATM Balance inquiry 0.5 USD;
0.5 Euro;
0.75 SGD
0.5 USD;
0.5 Euro;
0.75 SGD
Charge Slip retrieval 3 USD;
2.5 Euro;
4.75 SGD
3 USD;
2.5 Euro;
4.75 SGD
Redemption / Refund Fee Rs. 100/- Rs. 100/-
Duplicate  card 3 USD;
2 Euro;
4.75 SGD
+ Courier charges
3 USD;
2 Euro;
4.75 SGD
+ Courier charges
Charge Back Fee 2 USD;
2 Euro;
3.25 SGD
2 USD;
2 Euro;
3.25 SGD
Cross currency mark up at Visa 3%on conversion rate 3%on conversion rate
PIN Change Fee NIL NIL
Statement Request Statement of account can be viewed through Internet or ATMs(last 10 trxns only) Statement of account can be viewed through Internet or ATMs(last 10 trxns only)
Cross Currencies Markup within wallets on conversion rate 2% on conversion rate 2% on conversion rate
Currency Conversion service tax Prevailing charges applicable Prevailing charges applicable
Charges towards GCAS (VISA Global Customer Assistance Service)facility Prevailing charges applicable Prevailing charges applicable
 
ATM TRANSACTIONS
KVB ATMs Free Free
Other Bank ATMs ( More than 3 transactions per month at Metro ATMs are chargeable) 5 Free transactions per month (Financial + non financial).

For Metro ATMs:
3 free transactions/month out of the total 5 free transactions.

Thereafter Rs. 20/- per txn. (inclusive of Service Tax)

Non-Financial Transaction – `. 9.00 (inclusive of Service Tax)
Upto 5 transactions both financial & non-financial. – Free;

For metro ATMs:
3 free transactions/month out of the total 5 free transactions.

Thereafter Rs. 20/- per txn. (inclusive of Service Tax)

Non-Financial Transaction – `. 9.00 (inclusive of Service Tax)
In Visa/Master outlets in India Free Free
In Visa/Master outlets outside India
International ATM transactions
Financial txn. – Rs. 125/-
Non-financial txn – Rs. 25/-
Financial txn. – Rs. 125/-
Non-financial txn – Rs. 25/-
Fund Transfer through ATM Free Free
In POS (other than fuel purchase) Free Free
In POS for fuel purchase As levied by merchant As levied by merchant