Your mobile phone can be used to receive intimations via SMS for balance enquiries, transaction enquiries, cheque status enquiries etc. This is possible with mobile alerts, which can be received through most of the service providers, for both GSM and CDMA enabled handsets.
The two types of mobile alerts available are:
- SMS enquiries
- SMS alerts
The basic difference between enquiries and alerts is that alerts are sent by the bank without being requested for by you provided you have registered for the service whereas enquiries are sent by you to the bank requesting for information about your account.
The facilities available under SMS enquiries are:
- Cheque status
- Cheque stop payment instruction
- Cheque book request
- Term deposit
Alerts can be in the form of either an SMS or an email, or both.
The facilities available under SMS alerts are:
- Credit alert
- Debit alert
- Balance alert
You can avail of the SMS enquiry service on your mobile phone without having to visit the branch for registration, if your mobile number is already fed into the customer master. You can also log on to our kvb@net and activate the facility.
You have to submit an application form to avail of the SMS alert facility.
KVBREG: To register for and avail of KVB@MobilE
KVBBAL – Balance enquiry
KVBTXN - Transaction enquiry
KVBCHR - Request for a new cheque book
KVBCHQ - Cheque status enquiry
KVBCHS - Request to stop the payment of a cheque
KVBTDQ - Term Deposit enquiry
KVBACC – To change default a/c. number
KVBHLP - Help (to get a list of key words)