Customer Support

  • We will ensure that your banking experience is smooth and simple. Our relationship managers ensure that you have convenient banking with us. You can visit any of our branches and we will assist you and solve your problems. You can also send us your queries, complaints and feedback via the feedback links below.
  • We have a wide network of branches and ATMs spread across 20 States and 2 Union Territories to offer you easy and convenient access to our services. Walk into any branch and we’ll be happy to help Find your nearest Branch / ATM.
  • Send us your Feedback or Complaints in a few simple steps.
  • For any queries you have related to our ATMs, Point of Sale Transactions, Debit Cards, Internet Banking and Mobile Banking etc., check out our Fair Practices and Banking Codes.

Helpline

Customer Facilitation Center Phone Contact Person E-mail
NEFT 0422-2227760 Manager neftcfc@kvbmail.com
PM CARES 04324-269523 Asst. Manager pmcares@kvbmail.com

KVB Chief Vigilance Officer

KVB Chief of Internal Vigilance E-mail
KVB Chief of Internal Vigilance
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
kvbchiefvigilance@kvbmail.com

Please forward your complaints to the following Departmental Addresses in our bank depending on the nature of service issue.

Department / Line Function Name and Designation of the Executive Address
Retail Deposits, Direct Selling Agents, Levy of Charges Shri. Mohankumar G

Deputy General Manager, Personal Banking Liabilities Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Retail Advances and Recovery Agents Shri Ramkumar B

Deputy General Manager, Personal Banking Assets Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Commercial / Institutional CASA &Deposits Shri Shanmugavel S

Assistant General Manager, Commercial Banking Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Corporate / Institutional Loans, Failure to meet Commitments Shri. Ravichandran K

Deputy General Manager, Corporate and Institutional Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Rural / Agri Loans Shri. Ravi S

Deputy General Manager, Agricultural Banking Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
ATMs, Credit / Debit Cards, Netbanking, Mobile Banking, Point of Sales Shri. Ramaraj G J

Chief Manager, ATM CELL
338/1,
First Floor
Uffizi Complex,
Peelamedu,
Avinashi Road,
Coimbatore-641004
Notes and Coins Shri Gopalan S

Assistant General Manager, Operations Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Customer Service, Cheque Collection, Clearing and other Unspecified Matters Shri Gopalan S

Assistant General Manager, Operations Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Forex Related Matters and Inward Remittance Shri Venkatesh C

Assistant General Manager, Central Forex Processing Centre
Karur Vysya Bank,
Unit No.156/4 2nd Floor,
Jeevan Anand Building,
No 556 Anna salai Teynampet,
Chennai-600018
Insurance, Mutual Funds Shri. Mohankumar G

Deputy General Manager, Personal Banking Liabilities Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Tax Related Matters Shri Balarengan S

Assistant General Manager, Finance & Control Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Staff Related Matters Shri Ramu S

Assistant General Manager, Human Resource Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Point of Presence (POP) - Atal Pension Yojana, National Pension System Shri. Mohankumar G

Deputy General Manager, Personal Banking Liabilities Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002

In case of unsatisfactory response to any of your grievances, you may escalate to our CUSTOMER CARE CELL at the following address:

Principal Nodal Officer,
Shri. Gopalan S,
Assistant General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: customerservice@kvbmail.com
The Deputy General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: customerservice@kvbmail.com
MD & CEO,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: kvbod@kvbmail.com

For grievances under National Pension System, subscribers may mail to npsgrievance@kvbmail.com

For Divisional Office wise Nodal officer details Click here

Facebook

Facebook

Youtube

Youtube

Instagram

Instagram

Twitter

Twitter

Linkedin

Linkedin

Live ChatLive Chat