Fostering effective dialogue with stakeholders

Regular engagement with our stakeholders is fundamental for better understanding our of changing environment. Collaborating with them, enables us to develop our products and services, identify opportunities as well as manage potential risks. Appropriate and dedicated channels have been set up for working together with our clients, personnel, regulators and supervisors, shareholders and investors, rating agencies, civil society and vendors.

Our key stakeholders include those who have the potential to substantially influence our business and are also greatly affected by our performance.