Secure Internet Banking Tips

  • Avoid accessing NetBanking from shared computer networks such as Cyber Café or Public WiFi network like Hotel, Airport, Railway Station, etc.,
  • Disable “Auto Complete” or “Auto Fill” feature in your computer browser.
  • Do not use “Manage Passwords” (Google Chrome) or “Usernames and passwords on forms” (Internet Explorer) feature in your browser. Clear the stored passwords if any.
  • Disable popup windows.
  • Look for a locked padlock or unbroken key symbol, “https://” text in your browser before logging into NetBanking. Ensure that bank’s name appears next to padlock symbol.
  • Use virtual keyboard feature while logging into your NetBanking account.
  • Make sure that your NetBanking password is 8 or more characters and combines letters, numerals and symbols.
  • Avoid ‘easy to guess’ passwords like your name, date of birth, phone number, etc., Passwords must be easy for you to remember, but difficult for others to guess.
  • Don’t use the same password for all your financial accounts.
  • Change your NetBanking password at periodic intervals.
  • Do cross check your last login information available in NetBanking after every login to ascertain your last login and monitor any unauthorized logins.
  • Always click on “close the window” when you log out from NetBanking. Do not directly close the browser.
  • Keep your computer up-to-date with antivirus software and highest security standards. Perform regular full virus scan in your computer.
  • Do not click on hyperlinks in the e-mails you receive. Always type the bank’s URL in your web browser instead of clicking on hyperlinks.
  • The hyperlinks may contain minute misspellings which may be difficult to notice. You will land in deceptive websites which appear very similar to genuine websites if you click on such hyperlinks.
  • Don’t open attachments in your e-mails or install free software from unknown sources in your computer.
  • Never leave your computer unattended / open after keying in information while transacting in any website.
  • Check your account statements regularly to spot suspicious transactions.
  • Don’t use your mobile or computer to store any sensitive personal information or bank account numbers.
  • Do not be lured by attractive e-mail / SMS / phone calls and do not disclose any personal information.
  • Do not hesitate to contact the bank using the helpline numbers if there is any difficulty.
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